Currently we need 33 days notice between sign-up and the event. We're actively working on shortening this gap and have an expedited option in the pipeline. In the meantime, if you sign up for future events now you can avoid this stress for next year!
Yes! We email you with a card suggestion 33 days before each occasion based on who it's for and what the event is. If you'd like something different, you have a 7-day window after that email to swap it for another option.
We're proud of our thoughtfully curated selection of beautifully designed cards from a range of suppliers. Everything we stock is made in the UK by independent designers, so as well as supporting small British businesses, you're also helping the environment. If you're a designer who would like us to stock your cards, we'd love to hear from you, get in touch at info@sentiacards.com.
We currently cover birthdays, anniversaries, Mother's Day, Father's Day and Valentine's Day. We are working on broadening this range over time, so watch this space.
You're charged £6.99 per card, when it ships (or £6.49 if you don't need a stamp). So if you have six occasions, you pay six separate times across the year as each card goes out. We hold your card details securely and charge you the month before each event, you will be notified prior to each payment. If you no longer need a card for an upcoming event, you can skip it as long as you let us know within one week of receiving your card preview email.
Your card will arrive around two weeks before the occasion. Giving you ample time to write your message and post it on without any last-minute rush. We'll email you at each stage so you always know where things stand and you can always check your dashboard for the current status of each event.
Around two weeks before the event we will send you an email checking that your card has arrived. Before that email lands, your card is likely still in transit. Report a missing card through the arrival check email and we'll send a replacement straight away.
Yes absolutely. You can add new events at any time from your dashboard. Each additional event is added to your plan and then charged at the time of the event, just like the ones you add at sign up.
No — everything comes to you first. You handwrite the card and post it yourself. From the final recipient's perspective nothing has changed, other than it arriving on time this year.
When adding an event, you can choose to remove the stamp and pay a discounted price. You can also change this preference at any time in your dashboard, as long as it's before payment is taken for that event.
Not yet. We currently send cards to UK addresses only.